What our Customers say...


I just wanted to thank you for sending Jayne to clean up my home. For someone like me, who is apprehensive about having strangers in the house, and even more apprehensive about having all of my possesions handled by strangers. She is just perfect. Her kind professional demeanor has made all the difference for me. This whole experience has been trying for me and this is the part I was least looking forward to. Jayne has turned that around for me completely.

SERVPRO went beyond my expectations. From my first contact with Steve to scope out the job in the basement to the extra work provided at no cost they were are all professionals. He came promptly after my inquiry. He provided an estimate on time and the job started and ended on time. After completion there was a small area in the basement missed. I called and a few hours later it was done.



They cleaned up the basement from a backed up sewer pipe. They were great to work with. They were fast and thorough. They cleaned up everything as well as they possibly could. There were about three people here doing the work and it took most of the day to complete.

They clean the carpets in our home. They always do a nice job. We have some problems with the carpet and over time, they have responded to my requests on how to deal with it. There are usually two people doing the work and they consistently do a great job.

My experience was good. They were prompt and responsive. They stayed on budget and on time.

They performed drying and cleaning after water damage in my house. The service is paid by insurance.

SERVPRO of West Hartford has been helping my customers with water damage, mold damage, smoke damage, and clean up claims for years and they have done an outstanding job. Steve Bennett of SERVPRO, has gone above and beyond, in making sure my customers are personally taken care of quickly and professionally. I highly recommend you call SERVPRO of West Hartford, if you want a company that truly cares about their customers and does quality work.

This company is outstanding, I have no words to describe how excellent they are. My home had four feet of water from a burst pipe, in record time they removed all remaining water after the fire department left. They removed the carpet, furniture, sheet rock, insulation and had Capitol Moving and Storage (another excellent company) remove everything that could be saved. They were compassionate and very professional, I don't know what I would have done without their help and expertise.

I received a prompt appointment, service was polite and professional. I was satisfied with the work which was done in a very timely manner.

"To be honest, they were a great crew and worked really hard and did a fantastic job. Would highly recommend."

10 out 10 on your report card. Your team was very pleasant, helpful and thorough. Your company made a bad experience [fire] better and easier to deal with. thank you SERVPRO.