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Do It Yourself? Consider Having SERVPRO Do It Instead!

5/7/2021 (Permalink)

Two men paint a smoke-stained ceiling Water or fire damage in your home? DIY project gone wrong? Call SERVPRO of West Hartford to make things right!

We live in a DIY (do it yourself) world, from assembling furniture all the way to doing major home renovations. Performing your own home repair and improvement projects—a huge multibillion dollar industry—can save you a lot of money, if everything goes right. The problem is, things go wrong (sometimes very wrong) in a lot of cases! Then, the DIY-er ends up paying more, taking more time, getting substandard results—and often, has to hire a construction, plumbing or electrical pro to fix the mistakes and finish the job.

When DIY Goes Bad

Don’t take our word for it, though. Improvenet, an online referral network for remodelers, surveyed 2,000 homeowners, asking about their DIY experiences. More than 65 percent of the respondents regretting doing one or more DIY projects. And in about a third of those regrettable projects, the DIY-er turned to a pro to fix their mistakes. That means that around 20 percent or more of the people surveyed botched a project (or at least underestimated its complexity) enough that they had to “seek professional help.”

If that’s not daunting enough, 8 percent of the DIY-ers damaged their own home, and more than 6 percent injured themselves or someone else while DIY-ing!

So if you’ve taken on more than you can handle and caused damage to your home, consider calling SERVPRO of West Hartford. For example, say you were tackling a plumbing job and caused a flood and water damage instead. Our experts will arrive quickly and get right to work stopping the flood, drying out your property and repairing the damage.

If Water or Fire Has Damaged Your Home, Call SERVPRO

Lots of homeowners decide to clean up their own water or fire damage. The problem is that you may not have the know-how to do the job appropriately, leaving you with unrepaired damage, a lingering mold problem or a persistent smell of smoke.

For water damage, we bring the right equipment—powerful wet vacs, air movers and sophisticated measuring devices—to remove all the water quickly enough to prevent additional damage and to eliminate mold. In the case of fire damage, SERVPRO will first determine if your home is safe, then we clean all traces of the smoke, soot and the water used to put out the flames from your structure, furnishings and personal items. And throughout your water or fire damage remediation, we use a digital inventory system that lets you know where everything is in the restoration process and helps your insurer expedite your claim.

We’re Here for You

The team at SERVPRO of West Hartford has specialized training and experience in home and commercial disaster restoration, including fire restoration and cleanup, natural disaster and storm damage cleanup, water damage and mold remediation, and chemical and biohazard cleanup. Call SERVPRO of West Hartford (860.206.6141) any time.

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141

Cleaning Up Flooded Basements in West Hartford

4/1/2021 (Permalink)

A flooded basement with washer and dryer If you have water damage from a flooded basement, call SERVPRO of West Hartford—we'll be there ASAP with the people, tools and tech to clean up fast!

Spring is here, and with it come rain showers—too many of which lead to basement floods! Homeowners in West Hartford and central Connecticut know this all too well. When water flows into your basement, it can quickly cause a lot of property and structural damage—and even leave behind a lingering, hard-to-remove mold infestation.

So, homeowners of West Hartford, take basement flooding seriously! Read on for ways to prevent flooding, and how to avoid or minimize the basement water damage it creates.

Prevent Basement Flooding in Your West Hartford Home with Better Grading and Drainage

The biggest thing you can do to prevent basement flooding is to stop water from getting into your basement in the first place. Start by routing water away from your home’s foundation.

Your property should be graded, or sloped, so that it slants away from your home on all four sides. The slope doesn’t have to be extreme, but it should be enough of an angle to carry water away from your foundation rather than allowing it to pool there. After a rainstorm, visually check your yard. Do you spot areas where water pools or ponds? If these areas are next to your foundation, you need to have your yard graded. Do it yourself, or hire a pro to do the job right.

The next line of defense against a flooded basement is your drainage system, consisting of your home’s gutters and downspouts. If you have water spilling out of your gutters, hire a professional to check and adjust their slope so that the water flows to the downspout. Also, make sure your gutters are free of leaves and other debris, which can clog them up and allow water to spill over. But be careful: ladder falls are one of the most common home maintenance accidents, so consider hiring a gutter cleaning company to do the job.

Now, look at your downspouts. Their job is to direct rainwater away from your foundation, ideally aided by a properly graded yard. Always have concrete or plastic splash blocks positioned beneath the end of your downspouts to catch the flow of water and direct it out to the yard. By adding flexible or rigid downspout extenders you can send the water even further away from your foundation.

Basement windows that are partially below grade can be protected with window well covers, keeping water from seeping in around the frame.

Dealing with a Flood in Your West Hartford Basement

In spite of your best efforts, water got into your basement. Maybe it’s just a few inches, in which case quick action can minimize the damage. Or maybe it’s a foot or more of water, in which case your possessions, appliances, furniture, flooring and perhaps even structure may be severely water damaged.

Before you go to your basement and start dealing with the flooding situation, you need to take a few steps to keep safe. A flooded basement can be dangerous!

Take These Safety Measures First

First, turn off the electricity and gas to your basement, or call an electrician or SERVPRO of WEST Hartford to do that.

Be very careful when walking in a flooded basement. Wear sturdy rubber boots to protect your feet from injury and to help keep you from slipping and falling. Likewise, protect your hands by wearing thick rubber gloves.

As you’re lifting objects, be aware that even relatively light items can be very heavy if they’re water-logged. Protect your back by taking your time and not lifting too much at once.

Another safety risk lies above your head. If the basement ceiling is sagging, it could collapse, so don’t even go down there. If you see that the ceiling is wet but not sagging, you can enter the basement, but don’t turn on ceiling lights or fans.

Stop a Basement Flood Before the Damage is Too Great

When you do go downstairs to deal with a flooded basement, your priority is to try to stop the flooding and then get the water out of your basement before the damage to possessions and structure becomes overwhelming.

A helpful way to know quickly if your basement is beginning to flood is to place one or more water sensors on your basement floor to detect water entering your basement. These devices can either sound an alarm and/or send a notification to an app on your cell phone.

If you have a sump pump in your basement, you have a good shot at minimizing basement water damage. Any water that reaches the sump, or pit, in which the pump sits will be pumped out of your basement. The trick is to keep your pump in good working condition and ready to run when you most need it, so have your sump pump checked and maintained on a regular basis. And, if you have your pump hooked up to a charged-up battery, you’ll know it will work even if the power to your home goes out. With a well-functioning sump pump, you’ll be left with a damp basement—which will still need drying and cleanup—instead of a totally immersed basement, which will be a difficult and costly cleanup job.

Step One: Get the Water Out of Your Flooded Basement

Once you can get down to the basement, check to see if the water is still entering your basement and if so, from where. Common spots could be through a crack in the foundation or a window frame. If you find the source, plug the leaks with old towels or rags.

Does your basement have a drain in the floor? If it’s clogged, clear out the debris to allow the water to drain out. Even if you have a sump pump, that can get jammed, too. Sometimes it’s as simple as giving the float a nudge to get the pump working again, or you may have to clean out the filter or do other maintenance.

If you have a wet vac, use that to remove water from the basement floor. Otherwise, soak up the water with towels and mops.

Once you have the water up from the floor, take a good look at the basement’s walls and floors and all the items in it. You’ll be picking things up and carrying them now, so be careful not to lift too much at one time. Ideally, you’ll be able to take every wet item out of the basement and dry it outside in the sunshine. Failing that, get as much out of the basement as you can and try to get air moving around the items and furniture. You’ll have to pull up and discard carpeting and flooring; very little of that can be saved if soaked.

Step Two: Dry Out Your Structure

Whatever you do, try to get all the moisture out of your basement within 48 hours! Why? Because after 48 hours, mold can begin to grow, and if that happens, you may be left with a serious and hard-to-eradicate problem.

What to do? Get the air in your basement moving, any way you can: open all the windows and doors, and set up fans at each opening to pull in fresh air and move out stale basement air. And run a dehumidifier if you have one, too, because that will reduce humidity and speed up drying.

Step Three: Dry Out Your Possessions

Again, drying out your possessions and furniture in less than 48 hours is your goal to prevent mold and mildew. Anything longer than that and your items may have too much damage and you’ll need to replace them. Do these things to speed up drying—and remember, everything will dry faster outside in the sunshine, if that’s an option:

  • Take objects out of cardboard boxes, discard the boxes and dry the items
  • Pick up wet books and magazines off the floor to dry
  • Hang up fabric, fur and leather
  • Remove and prop up cushions and upholstery
  • Place aluminum foil or wood blocks between furniture and carpeting to prevent stains
  • Pull up and discard carpet and padding

Important safety note: Do not attempt to turn on wet appliances, such as TVs or computers, because if there’s any moisture inside, they can deliver a shock. These must be checked by an electrician before use.

For Quickest, Easiest and Most Thorough Basement Flood Cleanup, Call SERVPRO of West Hartford

An alternative to the work- and time-intensive effort required to dry and clean out your own basement—with uncertain results—is to call the West Hartford experts in flooded basement water damage cleanup. We possess the know-how, staffing and equipment to remove all the moisture as quickly as possible, speeding up your recovery from the flood and reducing the chances of a subsequent mold problem. Our proven water damage cleanup procedures have made the difference for countless homeowners in West Hartford and the central Connecticut area. Let us do the same for you.

How SERVPRO Restores Your Water-Damaged Possessions

SERVPRO takes a “restore versus replace” approach to objects that have been damaged by basement flooding. We help you save money while preserving your one-of-a-kind items.

We evaluate and test your items to determine what can be restored, then we use one or more of the appropriate techniques to clean and restore your possessions:

  • Dry cleaning: cleans light residues; also pre-cleans prior to wet cleaning
  • Wet cleaning: removes moderate to heavy residues
  • Spray and wipe: for delicate items that can’t withstand wet cleaning
  • Foam cleaning: for fabrics that might shrink or bleed if wet cleaned
  • Abrasive cleaning: uses agitation for stubborn damage
  • Immersion cleaning: submerses the item in the cleaning product

Our qualified electronics technicians will first evaluate, then clean electronic items—such as TVs, DVD players, tablets and computers—to stop corrosion. Lastly, we open up the devices to clean and inspect the electronics, returning them to operating condition if at all possible.

You may have had important documents—like legal or medical records, books, letters and photos—stored in your basement. If they have been water damaged, SERVPRO has the team and technology restore many of these often-fragile items. We can also digitize these documents, too, giving you further peace of mind. 

Finally, we provide our clients with our Contents Claim Inventory Service (CCIS), in which we create a digitized and bar-coded inventory of your damaged furniture and other items. With this tool, we track the progress of your property as it’s being restored in our warehouse—and use it to document your insurance claims for a faster settlement.

How SERVPRO Remediates Mold Damage

SERVPRO has advanced training, seasoned crews, the latest equipment and specialized products to remediate mold if you have it after your basement flooding incident. First, we inspect and assess your property and structure to determine if mold is present—both visible and hidden. If mold is found, we follow our mold remediation process step by step:

  • Mold containment: We use advanced methods, such as negative air chambers and negative air pressure, to prevent the spread of mold spores
  • Air filtration: Our powerful air scrubbers and HEPA vacuums remove mold spores from the air
  • Removal: We remove and dispose of any mold-infested materials, such as drywall and carpeting. For the rest of your possessions, our antifungal and antimicrobial treatments eliminate mold colonies and work to stop new colonies from forming
  • Cleaning: We clean and disinfect all the restorable items, such as furniture, decorative items, curtains and clothing, then deodorize them with deep-penetration foggers
  • Restoration: Whether it’s major reconstruction or minor repairs, SERVPRO returns your structure to before-flood and before-mold damage condition

We’re Here for You

The team at SERVPRO of West Hartford has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of West Hartford (860.206.6141) any time.

If your home or business suffers a flood, call SERVPRO of West Hartford today at 860.206.6141 for immediate water damage cleanup and restoration of your structure and property

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with water, sewage, storm, mold, fire and other damage.

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of West Hartford today at 860.206.6141 for immediate water damage cleanup and restoration of your structure and property

Water Damage Cleanup for businesses in West Hartford CT

3/22/2021 (Permalink)

Water Damage Cleanup for businesses in West Hartford CT Water Damage Cleanup for businesses in West Hartford CT

Water Damage Cleanup for businesses in West Hartford CT

When floodwaters enter your commercial property, you need emergency water damage cleanup for businesses in West Hartford CT. Commercial flood remediation is tedious and time-consuming, but it needs to happen right away. The longer the water remains in place, the more destruction it leaves behind. SERVPRO of West Hartford water damage restoration experts work fast. We remove the water, minimize the damage, and decrease your business downtime.

Water damage recovery can monopolize your time and disrupt your business. When we do the work, we handle the details so you can stay in touch with your clients. As the region’s premier water damage service company, SERVPRO puts your business needs first. We’re a professional flood remediation company, so we have the manpower, experience, and equipment to get your business up and running.  

SERVPRO Water Damage Cleanup Near Me

Natural disasters aren’t the only reason why water flows out of control. Appliances malfunction and frozen pipes burst. Surface waters enter your building during heavy rainstorms. No matter how water enters your property, it causes the same problems. It damages your interior walls, destroys your decor, and can diminish your building’s structural integrity. It seeps into your storage, office, and display areas. It ruins your stock, damages your equipment, and destroys your products. 

SERVPRO-certified local water damage companies are on call 24/7 and close enough to arrive fast when you have an emergency. Our professionals use our specialized equipment to perform the best water damage cleanup in the region. We extract water, dry out damp surfaces, dehumidify your building, and deodorize contaminated areas. We restore damaged areas and salvageable property. We developed our professional process to help you get back to business as quickly as possible. 

Walkthrough and Inspection

Our water damage cleanup for businesses in West Hartford CT begins with a walkthrough. We quickly survey the affected area, identify your needs and establish a flood restoration plan that meets your approval. 

Separating Damaged and Undamaged Property

Water remediation, damage minimization, and cost savings are our primary goals when we perform water damage cleanup for businesses in West Hartford CT. Separating your property is an important first step in accomplishing these objectives.

Floodwaters don’t usually saturate everything, so we take steps to save what we can. Without immediate intervention, wet property often contaminates dry, undamaged items. We prevent this from occurring by removing salvageable property to a safe, dry location. 

Water Extraction

Water extraction is the next step of water damage cleanup for businesses in West Hartford CT. When your walls, floors, and property remain saturated, they quickly deteriorate and often require replacement. Moisture also allows damaging mold, mildew, and bacteria to thrive. We stop the deterioration by removing the water with our powerful extraction equipment. 

Dry Out 

When our team performs water damage cleanup for businesses in West Hartford CT, we dry out all damp areas. Residual moisture invites bacteria, mold, and mildew to settle into porous surfaces. These and other contaminants sometimes cause health effects. We reduce this risk by using our specialized drying equipment. Our team completely dries out any remaining dampness from wooden, carpeted, upholstered, and other porous surfaces. 

Dehumidification 

Dehumidification is an important step in completing water damage cleanup for businesses in West Hartford CT. We remove the moisture that sometimes stays in the air. Our team uses a precision process that considers area, relative humidity, and temperature. These calculations allow us to place the right number of industrial dehumidifiers to properly dehumidify your space. 

Odor Removal 

Even after we remove all the water and dry out your building interior, contaminants often leave behind an unpleasant odor. We remove these lingering odors using our industrial equipment and professional deodorizing solutions.  

Restoration Completion

To finish our water damage cleanup for businesses in West Hartford CT, our restoration professionals complete any necessary water damage repair and restoration. We clean and refurbish salvageable items and remove any business personal property that’s too damaged to save. We also complete water damage reconstruction, such as drywall replacement, wall painting, and carpet flood repair. We complete the items on our restoration plan and perform any supplemental tasks to help get you back in business.  

Contact SERVPRO of West Hartford

We’re your local SERVPRO of West Hartford team and we’re available 24/7. Contact us when you need water damage cleanup for businesses in West Hartford CT.

Protect Your Health with a Clean Cellphone

3/18/2021 (Permalink)

A cellphone next to food At SERVPRO of West Hartford, we're all about clean! Follow our tips and disinfect your cellphone regularly to stay healthier.

Let’s talk about your cellphone. Face it: you use it so much that you don’t even think about what foul matter might be lurking on its surface. Yes, we’re talking about germs. You go about your day, touching this or that (food, doors, gas station pumps, etc.) and then picking up your phone, swiping it and holding it to your face.

Are you cringing a little right now? Maybe you should. A University of Arizona study showed that cellphones carry ten times more bacteria than a toilet seat!

Since the Centers for Disease Control and Prevention (CDC) recommends regular cleaning of all high-touch surfaces in your home or place of business, SERVPRO of West Hartford wants to make sure your trusty cellphone is not only a handy device, but a healthy one!

How to Clean and Disinfect Your Phone

How often to clean your phone? First, SERVPRO recommends that you wipe down your phone with a soft, dry cloth whenever you return home from being in public. Then, we advise that you disinfect your cellphone two or three times a week.

When disinfecting your phone:

  • Don’t use anything abrasive, bleach or bathroom cleaners
  • Do use disinfecting wipes

Follow these steps to disinfect your phone:

  • Take the case off and wipe the phone with a soft cloth
  • Clean the phone and the case with disinfecting wipes, making sure not to oversaturate the surfaces and paying attention to ports and buttons
  • Let the phone air-dry for five minutes, then wipe dry with a new soft cloth

Follow Good Cellphone Hygiene Practices

When you’re out and about, avoid cross-contaminating your phone by paying attention to what else you’re touching and washing your hands before you grab your cellphone.

  • When eating or cooking, print out that recipe rather than scrolling along
  • When using transit, exercising at the gym or shopping, try to clean your hands with a disinfecting wipe if you can’t use soap and water
  • When using the bathroom … umm, do we really even have to say it? Just don’t

Disinfecting is the New Normal

We now know that it’s not just phones that need a good deep cleaning to protect our health, it’s our homes and businesses, too. That’s why SERVPRO created a new service in 2020 called Certified: SERVPRO Cleaned, which provides an industry-standard proactive viral pathogen cleaning. Call us and our skilled crew will come to your facility or home and use hospital-grade products to do a deep cleaning that meets CDC standards.

We’re Here for You

The team at SERVPRO of West Hartford has specialized training and experience in home and commercial disaster restoration, including fire restoration and cleanup, natural disaster and storm damage cleanup, water damage and mold remediation, and chemical and biohazard cleanup. Call SERVPRO of West Hartford (860.206.6141) any time.

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141

Frozen and Burst Pipe Cleanup in West Hartford, CT

2/18/2021 (Permalink)

A frozen pipe leaks When you have a frozen and burst pipe in your West Hartford home, call SERVPRO of West Hartford for complete professional cleanup.

As February 2021’s rare deep freeze in Texas shows, just about any American home is vulnerable to the kind of temperatures that can freeze and burst pipes. Here in West Hartford, we know all too well that a frozen and burst pipe can cause tremendous—and expensive—water damage! We at SERVPRO of West Hartford are ready with the expertise, equipment and years of experience to help you recover from even the most devastating water damage incident.

Not only does SERVPRO know how to stop water damage in its tracks and handle the cleanup from start to finish, we also know why pipes freeze and how you can prevent water damage from happening in the first place. Follow our guidance and you should be able to avoid costly damage from a frozen and burst pipe.

Why Does a Pipe Freeze and Burst?

Pipes that are exposed to bursts of below-freezing temperatures or to very cold temperatures for a long period of time are subject to freezing. Even pipes that are near an exterior wall that is subject to strong, steady winds can freeze from the wind chill. Typically, the pipes that freeze and burst are uninsulated and are located in unheated areas of the home. This includes:

  • exterior walls at the foundation of your home
  • foundation areas that have cracks or holes
  • foundation entry points for cables and plumbing
  • basements or crawlspaces
  • attics
  • garages
  • sinks that are against exterior walls
  • exterior hose spigots

While frozen and burst pipes are typically made of copper, PEX piping can also freeze, although it’s less likely to burst (unless it’s a PEX-aluminum-PEX combo).

It’s commonly assumed that it’s the ice blockage itself that bursts a frozen pipe, but that’s a misconception. The culprit is pressure, and lots of it—up to 2,000 pounds per square inch, or more than 1,000 times the usual—that builds up within the pipe. And the rupture usually happens not at the spot where the pipe has frozen, but between the freeze and a faucet.

As the ice forms in the pipe and the water molecules expand, the ice blocks the passage of water. That’s when the water pressure in the pipe increases. Now, the part of the pipe that is upstream of the blockage is usually not at risk of bursting, because the water can retreat back to its source. But the area of pipe that is downstream—and which feeds appliances and fixtures—can rupture from the excessive pressure, because the water has nowhere to go. And once the ice begins to thaw, the pressure inside the pipe increases quickly as the water begins to rush through the pipe again. In that respect, a frozen pipe is like a time bomb, just waiting to thaw before it bursts!

And when a frozen pipe bursts, several hundred gallons of water can flow from it every hour. Many homeowners return from a vacation only to find that a frozen and burst pipe has been pumping out water for days, resulting in ruined walls, floor, ceilings and possessions—not to mention thousands and thousands of dollars’ worth of repairs, reconstruction and cleaning.

(A note on the Texas freeze: in the northern parts of the U.S., pipes are usually well insulated, which reduces the risk of freezing and bursting. But in the south, pipes are not typically as well protected. So the rare freeze in a state like Texas can lead to more widespread cases of frozen and burst pipe water damage. Living in a colder zone, like West Hartford and central Connecticut, can sometimes have advantages!)

A Frozen Pipe Leaves Clues

The temperature has dropped. How do you know you might have a frozen and burst pipe? Do you see water on the floor? Puddles of water can be a clear sign that a frozen pipe has already burst. Even if a frozen pipe is hidden behind a wall or ceiling, certain clues may give it away.

  • Do you notice a difference in your water flow? You may have reduced water pressure in the sink or shower; water that is discolored; no water coming from a faucet; or a toilet that doesn’t fill after flushing.
  • Do you notice other signs? These may be dripping, whistling or bubbling sounds behind walls or within pipes; odd or unpleasant smells from drains; or water stains or discoloration on walls or ceiling.

If you detect any of these indications of a frozen and burst pipe, the next step is to hunt for it.

Hunting for a Frozen Pipe

Remember, you’re searching for a pipe that is most likely uninsulated and located in an unheated part of your home. Here’s how to start the hunt:

  • Turn on your faucets one by one. If none of the faucets work, the frozen blockage is most likely near the spot where the water supply enters your home. If most of your faucets work but one or more does not, the freeze is between the main water line and the affected fixture.
  • Next look at the pipe. Do you see an area that has condensation or frost on it? That’s where the blockage is. Or, feel along the length of the pipe. The ice will be the coldest spot.

Try to Thaw the Blockage Before It Leaks

Step one is to shut off the water at the main valve to your home. If you have metered water, your shutoff valve should be on one side of your water meter, usually in your basement or on an exterior wall of your house. If you have well water, the shutoff valve is on the side of the pressure tank toward the house.

Next, open up all the faucets to relieve pressure in the pipes.

Then, you can start thawing the blockage, slowly and gently, using a hair dryer, heat lamp, portable heater, electric heat tape, electric heating pad or towels soaked in hot water. Start at the faucet or fixture and work back to the blockage.

If you have determined that the frozen pipe is behind a wall, you can turn up your home’s heat or use an infrared lamp to heat the wall where you think the leak is lurking. You can also cut an opening in the wall (which you can patch later) to allow your home’s warm air to circulate directly around the blockage.

Find Leaks, Large and Small

Once the blockage has been thawed, you need to determine if there are any leaks. (You may see or hear water dripping or running even before you start looking for leaks, and that’s an obvious sign that you need to act fast.)

  • Start by turning on the water at the main valve. Puddles? Drips? Sound of water rushing in your walls? These are all signs of a frozen and burst pipe. Turn the main water valve back off immediately.
  • If there are no obvious signs of a big burst, start looking for a smaller leak. Look at the seams and joints of the suspect pipe and run your fingers over those areas to check for dampness.
  • If everything is still dry, turn on each of your faucets in the house to check for low water pressure, which can indicate a small leak in that pipe.

Stop Leaks, Large and Small

Your goal is to avoid water damage to your home, so any size leak must be dealt with promptly. (If you have water on the floor, consider shutting off electricity to your home to avoid the risk of electrocution. Also, clean up the standing water promptly to reduce the chances of falling—and to prevent more water damage.)

Large Leaks

A circular sleeve clamp that’s lined with rubber will stop the leak in a frozen and burst pipe pronto, but you’ll need to have the correct size (or an assortment) on hand.

You can make a temporary waterproof seal with a length of flexible rubber from an old heater or radiator hose. Slide the old hose over the leak, protect it with a small block of wood and clamp it into place with a C-clamp.

Smaller Leaks

  • Tightly wrap sturdy duct tape around the pipe to make a temporary fix.

As soon as you stop the flow of water with one of these temporary patches, call a water damage remediation company to get the repair and cleanup process started ASAP.

SERVPRO’s Water Damage Restoration Process

If you have suffered water damage from a frozen and burst pipe, you need to get the damage cleaned up fast. Why?

  • Water damage gets much worse the longer it sits before cleanup.
  • Water can soak further into walls, floors and ceilings, weakening your structure.
  • Furnishings and possessions can become soaked and ruined.
  • Mold can grow within 48 hours.
  • You’re probably not the only homeowner with a frozen and burst pipe, so reputable companies will book up fast.

So if you are looking at a frozen and burst pipe water damage cleanup and remediation job, call SERVPRO of West Hartford. With our years of experience, our top-notch corporate training based on industry-best principles, our professional equipment and products, and our employees’ skill and concern, you are assured of West Hartford’s most thorough water damage cleanup work.

We’ll respond promptly, evaluate your damage, remove and restore your affected property, thoroughly dry your home, repair or reconstruct your structure, and restore everything to pre-water damage condition.

This is SERVPRO’s water damage remediation process, which may take anywhere from a few days to a few weeks:

Inspection/assessment: We visually inspect and run tests to determine the extent of the water damage from the frozen and burst pipe and the level of moisture in your home. Then we create a plan for the complete restoration of your water-damaged home and property.

Temporary protection: We may need to set up tarps and board up areas of your home to prevent further damage. Depending on the severity of the damage, you may need to temporarily move from your home.

Water removal/extraction: As soon as the restoration plan is approved, we begin removing water with powerful pumps and vacuum units. By quickly removing hundreds or even thousands of gallons of water, we can avoid more water damage and mold growth.

Drying/dehumidifying: After water extraction, the remaining water is more difficult to remove. We use our specialized equipment to take space, temperature and relative humidity measurements to determine the number and placement of air movers and dehumidifiers needed for complete drying.

Cleaning/sanitizing: Once the water is thoroughly removed, we sanitize and remove odors from your structure. We also clean, sanitize and deodorize any of your possessions and furnishings that were affected by the water.

Restoration: Our ultimate goal is to restore your home or business to its pre-damage condition as swiftly as possible. This may include making repairs or reconstruction to your structure, replacing flooring, painting, etc. It also includes returning your cleaned possessions and furnishings, so that your home is just like it was before the frozen and burst pipe.

More thoughts on surviving water damage remediation:

  • Even if you can physically remain in your home while the cleanup is underway, you may want to consider relocating. The work is very loud and messy, and you may have pets, young children or older family members who would be safer and more comfortable at a hotel or a family member’s home.
  • File a claim for the frozen and burst pipe damage with your homeowner’s or renters’ insurance company as soon as possible. You’ll need to describe and visually document the damage, provide a list of affected items, and collect receipts for services and purchases tied to the restoration. SERVPRO of West Hartford will work closely with your insurer to speed up and smooth out the process of successfully closing your claim.

We’re Here for You

The team at SERVPRO of West Hartford has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of West Hartford (860.206.6141) any time.

If your home or business suffers a flood, call SERVPRO of West Hartford today at 860.206.6141 for immediate water damage cleanup and restoration of your structure and property

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with water, sewage, storm, mold, fire and other damage.

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of West Hartford today at 860.206.6141 for immediate water damage cleanup and restoration of your structure and property

Basement Flood Cleanup in West Hartford CT

2/17/2021 (Permalink)

Basement Flood Cleanup in West Hartford CT Basement Flood Cleanup in West Hartford CT

At SERVPRO, we’re serious about basement flood cleanup in West Hartford CT homes. When floodwaters enter your home, it’s an emergency that can’t wait. By the time the water reaches your basement, it’s picked up dirt, leaves, and sewage along the way. When the water recedes, it leaves behind debris, and bacteria that can make your family sick. If your basement and furnishings remain wet, mold, mildew, and noxious odors become an added problem. 

At SERVPRO, our professionals treat your home with care. We respond 24/7 to dry out and clean up the mess. We bring the manpower and the equipment to do the job right. 

SERVPRO Basement Flood Cleanup

When we do basement flood cleanup in West Hartford CT, we understand that time is a critical factor. To minimize your financial losses, we must dry out your home and property before the floodwater damages everything. Our highly trained professionals arrive quickly when you call. We bring industrial-grade extraction, deodorizing, cleaning, dehumidifying, and drying equipment to provide the SERVPRO water damage cleanup services you need. We begin by inspecting the damage and planning our work.

Flooded House Clean Up Inspection

We do a walkthrough to inspect your home and assess your needs. We search for areas that require black water cleanup. We look for places where water may have seeped into your flooring or behind your walls. After we assess the existing damage, we begin working to protect your home and furnishings from additional deterioration. 

Removing Undamaged Property

When we perform basement flood cleanup in West Hartford CT, we separate damaged and undamaged property to reduce the cross-contamination risk. When floodwater-soaked items and dry items share the same storage area, you can easily lose everything in your basement. We prevent this from happening by quickly separating your property. We move salvageable property to a dry location and proceed with restoration as necessary.

Water Extraction

After floodwaters recede, it takes a long time for your property to dry naturally. We boost the drying process by removing the water with industrial-grade extractors. We do wet carpet cleanup and remove water from upholstery, carpeting, and other porous surfaces. 

Drying 

As we continue the process of basement flood cleanup in West Hartford CT homes, we bring in our industrial dryers. The SERVPRO team quickly dries out any remaining moisture. This prevents mold and mildew from growing.

When surfaces remain damp, mold and mildew thrive. They combine with other contaminants and spread an offensive odor throughout your home. Mold mildew and floodwater contaminants can irritate your family’s lungs and cause medical issues. 

Dehumidification 

When our team performs basement flood cleanup in West Hartford CT homes, we also remove humidity from the air. Without this final step, humidity can dampen porous furnishing, allowing mold and mildew to grow. We remove the moisture with our professional dehumidification process. 

We calculate your basement dimensions, relative humidity, and room temperature. These measurements help us determine how many industrial dehumidifiers we need. They also help us place equipment in the right locations for optimum dehumidification.  

Odor Removal 

Floodwaters leave behind a mix of unpleasant odors. Dirt, sewage, and other contaminants in floodwater often generate an unbearable odor. Even after we dry everything in your home, the odor often lingers in the air until we remove it. We accomplish this task with industrial equipment and safe, effective cleaning solutions. 

Repair and Restoration

As we finish the process of basement flood cleanup in West Hartford CT homes, we complete our restoration efforts. Our SERVPRO team repairs and restores the damaged areas we identified during our walkthrough. We remove and replace drywall, restore flooring, paint walls, and perform other repair and restoration tasks. We salvage, repair, or replace unsalvageable furniture and decor. 

Commercial Property Flood Cleanup

At SERVPRO, we also perform commercial flood cleanup in West Hartford CT. We clean, repair, and restore your business property no matter how big or small. Our team of professionals is available 24 hours a day. We work fast to minimize business downtime and financial losses.  

Contact SERVPRO

We are a locally owned and operated SERVPRO franchise. We have an A+ Rating with the Better Business Bureau. We’re committed to professional basement flood cleanup in West Hartford CT homes and businesses. We will help you work with the insurance company if you have Flood Insurance. When you call us, we respond immediately and we perform our services for an economical water cleanup cost. 

For more information about basement flood cleanup in West Hartford CT, call us at (860) 206-6141.

How to Escape a Fire in Your West Hartford Home

1/20/2021 (Permalink)

A diagram showing how to escape a house fire During a housefire is not the time to figure out how to get your family safely out of your home. Do it now by following our guidelines.

Deep down, no one expects to have a fire break out in their home, yet that’s exactly what happens to more than 365,000 homeowners each year in the U.S. In a matter of minutes, our sanctuaries can become deathtraps!

What makes it worse is the fact that many home furnishings—such as carpets, upholstery and furniture—are now made of materials that can burn extremely hot and fast. This means that while twenty or thirty years ago, you would have had around fifteen minutes to escape your home, now you may have less than five minutes. Every second counts when a fire breaks out, especially at night, and especially when you’re in shock and under extreme stress.

That’s why you should make a plan now for your family to safely evacuate your home in case of a fire. Create the plan by answering these questions, then make sure your entire household understands it and practice it at least once a year—more is better.

  • How will you get out? Identify two ways out of every room, typically a door and a window—both of which should open easily and not be blocked.
  • Who needs to get out? Does your household include young children and elderly family members? Assign an adult to help them get out quickly. Children may sleep so deeply that they don’t hear a smoke alarm, and older or disabled folks may have trouble moving quickly.
  • Where will you go? Meet in front of your home a safe distance from your house—maybe in a neighbor’s yard, at your mailbox or by a street or stop sign. There, your family will wait for firefighters to arrive—and not re-enter the house for any reason.
  • What does the plan look like? Draw a diagram of your house, with the exits from each room and the exit routes from the house clearly marked. Also note the locations of smoke detectors and your outside meeting place.
  • Does everyone know the plan? Everyone in the house, including visitors and overnight guests, should be familiar with the escape plan. Household members should practice the plan one or more times a year, including during the nighttime. 
  • What if the plan doesn’t work? If your exit routes are blocked, close every door between you and the fire, stuff a towel under the door, call 911 and wait by a window.

We’re Here for You

The team at SERVPRO of West Hartford has specialized training and experience in fire restoration and cleanup, as well as natural disaster and storm damage cleanup, water damage and mold remediation, and chemical and biohazard cleanup. Call SERVPRO of West Hartford (860.206.6141) any time.

If your home or business suffers damage from a fire, call SERVPRO of West Hartford today at 860.206.6141

Other Helpful Blog Posts

SERVPRO publishes educational articles on how you can protect your home and business from fire, water, mold, sewage, storm, natural disaster and other damage.

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

If your home or business suffers damage from a fire, call SERVPRO of West Hartford today at 860.206.6141

Busted Pipe Cleanup in West Hartford, CT

1/16/2021 (Permalink)

Busted Pipe Cleanup in West Hartford, CT Busted Pipe Cleanup in West Hartford, CT

At SERVPRO, we're always available for busted pipe cleanup in West Hartford, CT homes. We understand that a broken water pipe isn't that difficult to fix, but the mess a pipe leak leaves behind is often costly. Water saturates furniture, dribbles down walls, and drips into your appliances. During cold winter temperatures, ice damage causes additional issues.

SERVPRO is committed to 24/7 response, so we're here when you need us. When you call, we arrive quickly. We bring the right equipment and the right professionals to do the job. 

SERVPRO Busted Pipe Damage Cleanup 

In wintertime, busted pipe cleanup in West Hartford, CT homes often experience more than just a water damage problem. When the temperatures dip below zero, it also becomes an ice damage issue. Our goal is to remove the water and dry your home, so ice becomes less of a concern. SERVPRO responds fast to protect your property and stop the damage. We assess the situation and determine your cleanup and restoration needs. We use specially designed extraction, deodorizing, cleaning, dehumidifying, and drying equipment to perform each task right. 

Inspection and Water Damage Assessment

Our SERVPRO professionals understand that locating the water-soaked areas in your home is often as challenging as cleaning them. When we begin our busted pipe cleanup in West Hartford, CT homes, we start with a walk-through. We search for signs of both visible and hidden damage during our inspection. 

Whether the water flows from an appliance leak or a busted copper pipe, it has the potential to cause severe damage. Water flows through your home, and it seeps into gaps and crevices throughout the affected area. Once we locate all of your water-soaked regions, we take steps to return your home to its pre-water leak condition. 

Water Extraction

Before we perform water extraction, we sort and separate damaged and undamaged property. This process is an important step when performing busted pipe cleanup in West Hartford, CT homes. When wet and dry property remains in the same space, wet fabrics, upholstery, and other saturated porous surfaces can damage salvageable items. After separating your property, we use specialized extraction equipment to remove the water before it causes additional damage. 

Drying 

Our team uses drying equipment to remove any remaining water. When porous surfaces remain moist, they provide an ideal environment for mold and mildew. Even if you can't see it, you can smell the odor as mold and mildew monopolize the porous surfaces in your home. 

Dehumidification 

We dehumidify each area to remove moisture from the air. Dehumidification is a simple but essential part of busted pipe cleanup in West Hartford, CT homes. Fabrics, flooring, carpets, and other porous surfaces absorb moisture when it remains in the air. The SERVPRO team removes the water to prevent additional problems. 

We calculate the area, relative humidity, and temperature in each room. The data allows us to calculate the number of industrial dehumidifiers we need for the job. It also helps us place the dehumidifiers for better performance. 

Odor Removal 

Deodorization is another essential service we perform during busted pipe cleanup in West Hartford, CT homes. Water-saturated rooms often hold a lingering, mildewy scent, even after removing the water. When you live with the smell, you eventually get used to it, but visitors never do. The scent remains in the air you breathe. It settles into your clothing, furniture, and other porous surfaces. Our team uses industrial scrubbers, foggers, and odor-neutralizing products to remove these unpleasant odors. 

Cleaning and Sanitizing 

Before we conclude our busted pipe cleanup in West Hartford, CT homes, we thoroughly clean and sanitize your house. We use specialized equipment and safe, professional solutions in all affected areas and surfaces. 

Repair and Restoration

To finish our busted pipe cleanup in West Hartford, CT homes, we complete previously identified restoration projects. The SERVPRO team also does wall reconstruction, drywall replacement, painting, and other repair and restoration tasks. Lastly, we salvage, repair, or replace personal property and decor. 

Commercial Building Restoration

SERVPRO also performs busted pipe cleanup in West Hartford, CT commercial properties. Also, we provide the workforce, the expertise, the technology, and the equipment. We can handle any size job in any commercial facility. We arrive fast when you call, and we do the work quickly to minimize your downtime. 

Contact SERVPRO

We are a locally owned and operated SERVPRO franchise, and we're committed to busted pipe cleanup in West Hartford, CT homes and businesses. When you call us, we respond immediately to perform water line leak cleanup, water damage cleanup due to leaking pipes, and other water cleanup problems. 

For more information about busted pipe cleanup in West Hartford, CT, give us a call at (860) 649-0836.

Water Damage Cleanup in West Hartford CT

12/28/2020 (Permalink)

Water Damage Flood Cleanup in West Hartford Connecticut - image of woman with bucket of water Holding a Water Damage Flood Cleanup Bucket in West Hartford Connecticut

Fast Emergency Water Cleanup in West Hartford CT

When you need water damage cleanup in West Hartford CT, the professionals at SERVPRO of West Hartford respond immediately. A water leak can begin anywhere inside or outside of your home. A leaking roof, a water main break, or a plumbing system malfunction can cause a slow stream of water or a sudden flood. Water moves rapidly from simply saturating your interior to causing extensive damage.

When water runs out of control in your home, it's an emergency that requires immediate attention. Unfortunately, when you stop the flow, the emergency doesn’t usually end. Without professional cleanup, water and moisture continue damaging your home and personal property.

SERVPRO professionals respond 24/7 when you need water damage cleanup in West Hartford CT. We arrive quickly and we take your request seriously. We understand that without immediate cleanup, water begins damaging and destroying everything it touches.  

SERVPRO Water Damage Cleanup 

At SERVPRO, every member of our team is a trained professional. When we perform water damage cleanup in West Hartford CT homes, we arrive fully-equipped with specialized extraction equipment, industrial dryers, dehumidifiers, and cleaning solutions. Our goal: stop the damage, prevent further deterioration, and return your home to its pre-damage condition. 

Inspection and Water Damage Assessment

Before we begin water damage cleanup in West Hartford CT homes, we inspect the damage and establish a plan. We conduct a thorough home walkthrough and look for visible and hidden damage. Once we understand the extent of your water damage problem, we recommend a strategy to accomplish the necessary clean up.

Water Extraction

When we do water damage cleanup in West Hartford CT homes, water extraction is usually the first step. First, we separate wet furnishings and property from dry items. This helps minimize cross-contamination damage to items that didn’t get wet. We then extract as much water as possible from saturated fabrics, furniture, flooring, and home furnishings. 

Timing is always critical when conducting water damage cleanup in West Hartford CT. Whether the water comes from a clogged drain, frozen pipes, or a flooded basement, our SERVPRO team uses efficient extraction equipment to remove the moisture as quickly as possible. 

Drying 

As water-saturated surfaces usually remain moist after we remove most of the water, we must dry the rest. Mildew and mold thrive when airborne spores land on damp surfaces. Within days of a water leak, you begin to smell a mild odor in the air. Depending on the heat and humidity, mold and mildew grow quickly out of control. If the growth process is allowed to continue, it destroys interior surfaces and personal property that could have been saved.

We disrupt the mold and mildew growth process before it causes irreparable damages to your home. We use industrial driers to remove residual moisture from damp surfaces.  

Dehumidification 

Even after we complete our drying and extraction operations, moisture often lingers in the air. It eventually resettles onto porous surfaces and causes mold, mildew, and additional damage.

The SERVPRO team removes this moisture by calculating the room’s size, relative humidity, and temperature. We then place an appropriate number of industrial dehumidifiers and air movers to circulate the air and remove airborne moisture. 

Odor Removal 

We continue our water damage cleanup in West Hartford CT homes with a professional deodorizing process. Our team uses industrial scrubbers, foggers, and other specialized equipment to remove lingering odors. We use odor-neutralizing products to finish the job.

Cleaning and Sanitizing 

We finish our water cleanup operation by sanitizing air and surfaces using specialized equipment and professional-grade solutions.

Repair and Restoration

When the SERVPRO team completes your water damage cleanup in West Hartford CT, we restore damaged areas of your home. This sometimes includes drywall replacement, wall painting, structural repairs, and home furnishing replacements.  

Commercial Building Restoration

The professionals at SERVPRO also perform commercial water damage cleanup in West Hartford CT. We handle any clean-up and restoration job regardless of the facility. We get the work done fast to minimize business interruptions. 

Contact SERVPRO

We are a locally owned and operated SERVPRO franchise, and we’re committed to water damage cleanup in West Hartford CT. When you call us, we respond fast. We're there when you need us and we get the job done fast.  

For information about water damage cleanup in West Hartford CT, give us a call at (860) 649-0836.

Stop Water Damage Fast by Knowing Where Your Shutoff Valves Are

12/1/2020 (Permalink)

Pipes and a labeled shutoff valve Halt water damage in its tracks! You can do it if you know where your home's water shutoff valves are.

You’re in the middle of a water emergency—water is pooling, seeping or spurting from a fixture, pipe or appliance—and you need to stop the damage ASAP. This is when you’ll be grateful that you know exactly how to do that, because every minute that the water flows into your home, the more severe and costly the damage gets.

You can stop a water disaster in its tracks. Here’s what you need to know.

Whole House Shutoff

If you have metered water, your shutoff valve should be on one side of your water meter. The meter itself could be in your basement or on an exterior wall of your house; it may even be in a concrete pit out at the street where your house’s water line splits off from the utility main line.

If you have well water, the shutoff valve is on the side of the pressure tank toward the house. It’s a good idea to shut the tank’s electricity off when shutting off the water, so that the tank’s motor doesn’t burn out trying to adjust for a phantom loss of pressure.

Shutoff for Appliances and Fixtures

Sink: Look for the shutoff valves just beneath the sink, inside of the cabinet or vanity if there is one. Typically, the hot water valve is on the left and the cold on the right.

Toilet: Look beneath the toilet tank for the valve, which usually is identified by its ribbed oval handle.

Washing machine: Look for these valves (hot and cold) where the washer hoses are attached to the house supply lines, typically in a box recessed into a wall. (Pro tip: if you are leaving your home for more than a few days, turn off these valves to prevent a flood.)

Dishwasher: This valve will be in one of two places. Look under the kitchen sink for a shutoff valve near a reducer coupling on the ½-inch hot water line. Not there? Look in your basement between the ceiling joists directly beneath the dishwasher.

Once you have your water shut off, call SERVPRO of West Hartford for experienced water damage remediation. We’ll respond promptly, evaluate your damage, remove and restore your affected property, thoroughly dry your home, repair or reconstruct your structure, and restore everything to pre-water damage condition.

We’re Here for You

The team at SERVPRO of West Hartford has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of West Hartford (860.206.6141) any time.

If your home or business suffers a flood, call SERVPRO of West Hartford today at 860.206.6141 for immediate water damage cleanup and restoration of your structure and property

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with water, sewage, storm, mold, fire and other damage.

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of West Hartford today at 860.206.6141 for immediate water damage cleanup and restoration of your structure and property