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Fire & Water - Cleanup & Restoration

Your Possessions: Stored and Restored Securely by SERVPRO

10/29/2019 (Permalink)

Wooden storage containers stacked neatly in a warehouse SERVPRO of West Hartford guarantees an unbroken chain of custody while we are caring for your possessions in our storage facility.

When you’ve suffered damage from a fire, smoke, water, sewage or storm disaster, nothing is more important than restoring your home and possessions “Like it never even happened.” That’s why SERVPRO of West Hartford’s new inventory system shows at a glance exactly where your items are and what work has been performed. This computerized tracking system ensures that your furniture and personal possessions are securely tracked while we clean and store them and repair your home.

Caring for All Your Household Possessions

SERVPRO cares for 100% of the items in your home, whether they need cleaning or only storage. At your home, our project manager determines what needs to be done to restore each item. One by one, we label each item with your name, then QR-code and photograph it. Then we securely wrap the objects: furniture in blankets and plastic wrap, glass in bubble wrap and plastic wrap, and so forth. We box your smaller personal items, and then photograph, seal and label each box.

After you have witnessed the entire process, you review and sign off on a form that lists all the items with the before-wrap photos. (This list also provides essential information for your insurance claim.) 

An Unbroken Chain of Custody

After everything’s wrapped, we load your possessions into storage containers (or vaults), which are also labeled and QR-coded. With a simple scan, SERVPRO staff can immediately tell where an item is in the cleaning process, and its exact location in our facility, conveniently located in Bloomfield (built in 2015 and one of the largest SERVPRO warehouses in the U.S.).

If you need to retrieve items early—documents required for insurance claims, say, or the contents of a room that can be set up before your home is fully restored—we quickly locate the items in our system and determine exactly where they are stored. Certain items, like smoke-damaged clothing, or unique possessions, like pianos or pool tables, are entrusted to specialty cleaners that SERVPRO contracts with.

Finally, after we restore your home and return all items, you again review and sign off on the original tracking form to ensure that all your items are present, clean and in good condition.

With SERVPRO on your damage restoration team, you are guaranteed an unbroken chain of custody the entire time your possessions are in our care. When you are recovering from a wind, water or fire disaster in your home, rely on SERVPRO of West Hartford to clean, store and restore your possessions professionally, securely and respectfully!

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford today at 860.206.6141

Help Is Here

The team at SERVPRO of West Hartford has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of West Hartford (860.206.6141) any time, night or day.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with water, sewage, storm, mold, fire and other damage.

How and Why SERVPRO Has Grown

We Make Your Insurance Claims Easier

Where Do House Fires Usually Start?

Avoid Water Damage by Maintaining Your Plumbing Ecosystem

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford today at 860.206.6141

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