What our Customers say...

Testimonials

Our basement had become flooded from our backyard not having any way to drain all the water from the rain and our sprinkler systems were malfunctioning also. Our adult children are actually the ones that called SERVPRO and I'm glad they did. The entire team was a joy to work with and I'm glad they were there in a hurry but handled the situation professionally. 

Even the smallest fires during the holiday season can be the biggest inconvenience with smoke damage. It was going to be the first year we had the holidays with our family in our brand new house! I could not have never imagined how getting my fire and smoke damage repaired so quick and easy could be! Thank you so much! You saved us!

Thank you for the continuous updates and thank you to the entire team at SERVPRO!

In our 23 years of being homeowners we have never experienced anything even close to this and while it wasn’t a major catastrophe it was a very big deal to us, and we are thankful for the SERVPRO team. We’d never thought a storm could have done anything to our house with all the careful planning we originally did with our property, but one finally broke through and SERVPRO of West Hartford was there for us every single step of the way!

Top notch service crew and administration! Very happy with the work they did throughout my disaster! Fire damage is no joke and SERVPRO kept a clear channel of communication with us, our insurance company, and even the local fire department! They truly do go above and beyond, we hope this never happens again but, in any case, that may happen to either us or anyone we know or even hear about we’ll be letting them know whose hands can best take care of them through such times like these and that is SERVPRO of West Hartford!

My finished basement had experienced some water damage from a failed water heater. It really was wonderful working with Brianna. She was attentive to my many calls and questions and sympathetic to my situation. She made sure my multiple calls each day were relayed to the appropriate staff member and that I got a call back in a timely manner--usually within the same day.

"It was such a great pleasure to have SERVPRO of West Hartford restore my home in Hartford, Connecticut. I couldn't have been more surprised on how well they remediated the mold in my attic. Thank you!"

"A tree fell and hit my house in West Hartford, Connecticut. I called SERVPRO of West Hartford and they came out immediately to tarp my roof. They extracted water in my house to prevent any more water damage. Thank you SERVPRO of West Hartford."

"I definitely like the way they are!"

"The best company; best employees; on-time emergency help." (Ice dam removal) Thank you!

What a great crew. They did a fantastic job. Thank you very much.

We had a sewer backup. The people on the crew who came out were professional and very helpful. I would recommend them to family and friends.